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4.1 | 612 Reviews

27 cu. ft. Smart Counter-Depth MAX™ French Door Refrigerator

LG LRFLC2706S

Features

  • 27 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fill your cup while grabbing a snack with the internal water dispenser
  • Ice Maker
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 31.625"
  • Energy Star Rated: Yes
  • Refrigerator Size: 26.5 (cu. ft.)
  • Fresh Food Capacity: 17.9 (cu. ft.)
  • Freezer Capacity: 8.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

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Cool Guard Interior

Wall panels help maintain your chill with premium style 3

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Linear Cooling™

Senses fluctuations and adjusts temperature within 1°F.

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Door Cooling+

Blasts of cool air reaches all areas of the refrigerator.

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LG's Largest Capacity Counter-Depth Fridge 4

Stock up on everything you need and enjoy 25% more space for your family's favorite food and drinks 1 . Only the LG Counter-Depth Max delivers the 27 cu. ft. capacity of a standard-depth fridge in a counter-depth design. 4

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Image Feature

Built-in style. Full-size capacity.

Only LG delivers the 27 cu. ft. capacity of a standard-depth fridge in a counter-depth design for a seamless, built-in look. Stock up on everything you need and enjoy ample space for your family favorites. 1

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Image Feature

Stylish design you can't wait to get your hands on

LG's PrintProof™ finish resists fingerprints and smudges for a distinctive kitchen that handles real-life in style. It easily wipes clean, so the only lasting impression is your excellent taste.

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Internal Water Dispenser

Easily access fresh filtered water with the internal water dispenser. Fill your cup, pitcher or even a small sauce pot.

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Let ThinQ be your guide

Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 2

Cool Guard Interior Wall panels help maintain your chill with premium style 3

Linear Cooling™ Senses fluctuations and adjusts temperature within 1°F.

Door Cooling+ Blasts of cool air reaches all areas of the refrigerator.

LG's Largest Capacity Counter-Depth Fridge 4 Stock up on everything you need and enjoy 25% more space for your family's favorite food and drinks 1 . Only the LG Counter-Depth Max delivers the 27 cu. ft. capacity of a standard-depth fridge in a counter-depth design. 4

Built-in style. Full-size capacity. Only LG delivers the 27 cu. ft. capacity of a standard-depth fridge in a counter-depth design for a seamless, built-in look. Stock up on everything you need and enjoy ample space for your family favorites. 1

Stylish design you can't wait to get your hands on LG's PrintProof™ finish resists fingerprints and smudges for a distinctive kitchen that handles real-life in style. It easily wipes clean, so the only lasting impression is your excellent taste.

Internal Water Dispenser Easily access fresh filtered water with the internal water dispenser. Fill your cup, pitcher or even a small sauce pot.

Let ThinQ be your guide Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 2

Features

  • 27 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fill your cup while grabbing a snack with the internal water dispenser
  • Ice Maker
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • Cool Guard metal interior helps keep groceries cold with a premium look
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
Capacity
Freezer (cu.ft.) 8.6 cu.ft.
Refrigerator (cu.ft.) 17.9 cu.ft.
Total Capacity (cu.ft.) 26.5 cu.ft.
Cooling
Compressor Type Smart Inverter Compressor
Evaporator 1
Fresh Air Filter Yes
Temperature Sensors 2
Type No
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD) 38" x 72" x 31"
Counter Depth Yes
Depth (Draw Open Fully without Handle) 48.88"
Depth (to Hinge Cover) 18.25"
Depth with Handles 31.63"
Depth without Door 24.75"
Depth without Handles 29.12"
Door Edge Clearance with Handle 4.25"
Door Edge Clearance without Handle 2.25"
Height (Floor to Top of Drawer) 70.25"
Height to Top of Case 68.88"
Height to Top of Door Hinge 70.25"
Installation Clearance Sides 1/8
Standard Depth No
Weight (Unit/Carton) 291 lbs / 313 lbs
Width 35.75"
Width (Door Fully Open without Handle) 56.75"
Width (Door Open 90 with Handle) 40"
Energy
Energy Consumption (kWh/Year) 632
ENERGY STAR® Qualified Yes
Freezer
Door Type Pull Drawer
Drawer Divider No
Drawers/Shelves 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmartPull™ Handle
Freezer Light LED Lighting
Ice Bin / In-Door Ice Yes
Limited Warranty & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174039274
Refrigerator
Cantilevered Shelves Yes
Cool Guard Yes
Crisper Bins 2 Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf no
Glide N' Serve™ Drawer Yes
Handle Type Bar
No. of Door Bins 8 Total (2 Adjustable Gallon Sized)
No. of Shelves 4 Split (4 Fixed)
Shelf Construction Spill Protector™ Tempered Glass
Refrigerator ThinQ® Smart Features
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
ThinQ UP™ Yes
Water & Ice System
Daily Ice Production (lbs) 2.5 lbs. (F/Cubed)
Dispenser Type Internal Water Dispenser
Ice Storage Capacity (lbs) 4.0 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 31.625"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 26.5 (cu. ft.)
  • Fresh Food Capacity: 17.9 (cu. ft.)
  • Freezer Capacity: 8.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

LG Fall Savings Event Rebate

Offer Expires: 9/26/2024 to 10/16/2024 Must be postmarked by: 11/16/2024

Receive up to a $500 rebate with purchase of select LG Appliances. Rebate form must be postmarked by 11/16/2024.

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 7/11/2024 to 10/30/2024 Must be postmarked by: 1/30/2025

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 1/30/2025.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

76% of reviewers recommend this product.

5 Stars

Great Buy And nice deal.

DOW 2024 10/6/2024

I brought this about four months ago. And so far I like it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Worst possible product

Lekh 10/4/2024

Worst decision ever I made. The fan stopped working shortly after I bought this product. Called customer services 10 times but no help. They will assign local technician that does not show up. Will never buy LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great fridge

BenExo1 10/3/2024

Great counter depth fridge with smart features and ultra quiet
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Poor Customer Service

Steve Walker 10/1/2024

Purchased a new LG Refrigerator in early August 2024. Not at all happy with their customer service. Reported a problem with a door mechanism that is covered under warranty nearly one month ago. Just received notification of an appointment a few days ago. This is our first experience with LG Appliances and likely will be our last.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Compact

Mayel 9/29/2024

We absolutely love our new refrigerator Its compact yet packed with great features. One of my favorite things is being able to grab water quickly without the added cost of a dual ice maker. Setting it up was a breeze and registering it on the app was simple. Were beyond happy with this purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Bradley Hayward 9/29/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

door problems

Donjc 9/29/2024

refrigerator works ok. doors and drawers a problem
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Compact

Mayel 9/29/2024

We absolutely love our new refrigerator Its compact yet packed with great features. One of my favorite things is being able to grab water quickly without the added cost of a dual ice maker. Setting it up was a breeze and registering it on the app was simple. Were beyond happy with this purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

LG Fridge

Bob Cole 9/29/2024

We have had the refrigerator for about 45 days and love it. Lots of space
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Lack of Customer Service for LG Products

aaaaaaaaa1111111 9/27/2024

If you need service on your appliance you are left without support from LG. We purchased this refrigerator and had the appliance store delver and install it. The ice production has been poor since we had it installed. Within 3 months frost was building up on the back wall of the freezer. We called the appliance store that we purchased it from at they completed a repair. The repair did not fix the problem and frost built up again on the back of the freezer. They repaired the freezer portion again for the frost build up. The repair did not fix the issue and we reached out again to our appliance store. The applinace serviceman said LG would not consider replacing the refrigertor until 3 service calls had been completed. They also said reaching out for assistance with LG was becoming an issue. They placed an order for another part and called to schedule the repair and then unexpectly the store closed and I was left without the repair. Since the time for the part to arrive and discovering the business had closed the refrigerator was just out of the 1 year manufacturer warranty. I reached out to LG since the issue has never been fixed and started within the manufacturer warranty. They refuse to cover anything since it is outside the manufacturer warranty. They require a hold charge to my credit card for $399 dollars to schedule a repair with them and will repair it for a max charge of $458.95 with a 90 day warranty on parts and labor. If you have LG extended warranty they charge a $99 service charge plus $225.31 per year for coverage. If you want to extend it 3 years it is $414.54. We purchased the extended warranty from the appliance store so LG does not honor that warranty. It is very frustrating to have a refrigator that obviously has a issue from manufacturer but LG will not stand behind their product. If your business closes that you bought your refrigerator from you will be out of luck and will be paying for the repair.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
3 Stars

Concerning service issues

HM68 9/26/2024

We struggled with getting our defect repaired with new LG fridge. After the 4th service call they finally replace 3 parts and the freezer defrost now finally works. Service tech for 4th visit knew what he was doing and hopefully has now taken care of the initial issue that started 2 weeks after our our purchase 1 1/2 years ago.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Its a very nice fridge but way to big for us two

Brad 75 9/24/2024

I went in Lowes looking for a fridge but not this exspensive a one but this was one of two that was available to buy at the time I wanted a smaller one but there was none available so I had to buy this one its a wonderful fridge but it cost me a thousand more than i wanted to spent so bottom line its great but I can never use the whole thing. There are only two retires in the whole house hold
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Errors code

Hom409 9/24/2024

Less than 2 years old and fridge has stopped 4 times working with error code FF. Every LG appliance I have owned have been crap
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Beautiful Refrigerator

Glad Owner 9/23/2024

I bought this refrigerator 3 weeks ago. So far I am absolutely thrilled with itIt is soacious and beautiful
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Good quality fridge

Ctc11 9/20/2024

Very spacious and quiet. Only issue is everything on the door rattles around a lot when the door is closed
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Large fridge

ashlenae 9/19/2024

Great fridge with lots of space. The compressor broke in less than 6 months but it was covered by the warranty.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features love the freezing drawer

Har123 9/19/2024

I bought the refrigerator just a few days ago and just love it. It helps me keep things organized and easy to find.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Incompetent repair company

Dan 82 9/19/2024

Service is very poor. Waited 17 days for service company to contact me. After setting up appoint the canceled again say they didnt have the part compressor. They will call when they get the part. They knew 17 days ago that they need a compressor. Very incompetent repair company. Heavenly Cool out of Baltimore Md.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Happy Overall

Ruank 9/18/2024

Pros: Large interior space convenient water dispenser button exterior handle design allows for access without having to touch the face of the doors preventing fingerprints warning beeper if doors are left open for an extended amount of time quiet good lighting. Cons: Power cord on top of the unit...had to modify cabinet above it to accommodate the cord prefer a black cabinet better than the grey so it would match LG range cabinet. Had to schedule a service call to have doors leveled. Even though its counter depth it protrudes more than others.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Lots of room

PeteViking 9/18/2024

We bought in August after shelves in our previous counterdepth fridge broke and could not be replaced. We never liked the limited space in the old fridge anyway. We bought the LG since it had more room. We were not disappointed. This fridge has lots of room both in the cabinet and in the doors. We are very happy with this purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Bart Brinkman 9/17/2024

I bought a LG refrigerator and the water and ice maker does not work. I paid for long term service and they have not serviced the refrigerator. We would like our money back for a nonfunctional refrigerator
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Fridge

JLF2004 9/17/2024

We have had the fridge for almost a month and we are very pleased with it. We remain impressed with the interior room and simple controls
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Good arrangement of storage containersdoor shelve

jerome sheitelman 9/16/2024

really appreciative of the size much larger than my previous refrigerator. Even though it is larger than I actually need the increased size makes loading and retrieving for a pleasure.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Freezer issues

Jperezrtnco 9/14/2024

The freezer door gets frozen and wont open. You have to constantly fight the door open.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

LG Counter Depth Max Refrigerator:

Barney S 9/10/2024

Id love to give a better review but I need stop getting the run a round. Ive always had great respect for LG products. Were on our second washer/dryer combo for years we used LG phones oled and nano cell tvs and we had all LG kitchen appliances in our previous home. Labor Day weekend I recognize a sale on an LG refrigerator having another brand in my home now I wanted to go back to LG. Great price quick delivery we could not refuse. Delivery was to be on Sept. 3rd. I called that day and was told it would be delivered but they could not tell me what time. Someone would call a half hour before they would arrive. No called or showed up. After several phone calls and emails on September 6th. I got an email saying we will ensure it arrives on that date. Thats in quotes because its exactly how it read. Today September 10 I called again to confirm delivery and asked if someone could call ahead for a gate code and give me time to empty my refrigerator which they would haul away. Customer service said they would email them the message. I also emailed LX Pantos. Not hearing from anyone or it being delivered at 6:00pm I called again only to hear its not out for delivery and it might deliver Friday. I can understand if someone said a truck broke down or they were running late but according to customer service it never went out. So thats 2 days we stayed home all day when someone could have called texted or emailed it wasnt going to happen today. By the way on September 4th or 5th I tried the call CS so I wouldnt have to wait 20 minutes on the phone and of course they called back hours later while I was eating dinner in a restaurant and had to go outside to take the call. Im really disappointed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Warranty?

John from monterey 9/10/2024

We purchased almost $7000 of brand new LG appliances when we remodeled our home at the end of 2023. One of those appliances was a counter depth refrigerator. After nine months the refrigerator blew. Its compressor and its power control board mounted in the top of the refrigerator. Ive now been told that the warranty only covers the compressor and I am on the hook for the labor and the Control board for a product at nine months old. Can I get a $500 bill for a product of months old when your product failed? I would really like to know.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Sleek modern

cpfl16 9/9/2024

Roomy easy to organize and use. Love the in-door water dispenser.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

No warranty support from LG after a month

MZierdt 9/7/2024

The left door is misaligned and will not move the flap if opened after the right side. Chatted with LG and they said this failure is not their problem and refused to send a tech to fix
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great size for the space

herbw41 9/6/2024

Have had the refrigerator 2+ months now and very happy so far. Size is great and temperature control seems to be very good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excellent in so many ways

Kyle25 9/6/2024

Have owned this fridge for about a year now and so far it has been excellent. We love counter depth size. It fits great in our galley style kitchen but the interior space is still excellent The freezer is bigger than most which is great because we do a lot of meal prep so need to be able to store weeks worth of meals in the freezer. Also love that it beeps if you accidentally leave the door open. Would definitely recommend this fridge to anyone that wants a space saving option without losing interior space
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator

glrdad 9/5/2024

Love the large amount of storage space in a counter depth footprint
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great space

Tennis56 9/4/2024

I love the space in a counter depth refrigerator.wasnt sure about not having an exterior water and ice dispenser but hasnt been an issue. So far extremely happy with our purchase.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good design

MP08 9/3/2024

Very spacious shelves are laid out nicely and ice make works great
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Good Refrigerator at a Decent Price

Frank Irish 9/1/2024

I purchased this Refrigerator a few months back. We love the space and the fact that the ice maker is actually located in the freezer section which eliminates the icing up issue that other units have when the ice make is located in the refrigerator section.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Nice fridge

Katie Dre 9/1/2024

Bought this 4 months ago and has a sleek design compare to others
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Most space for the dimensions of any refrigerator

rjkitch 8/31/2024

Bought this refrigerator last fall. Loved it so much we bought it again when we moved.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Wonderful fridge but we have had some problems

RHMrm 8/31/2024

I bought this refrigerator a year ago. We love it for so many reasons. Especially the size. but we have had to have a repairman in 3 times so far for the same reason. The cooling of the fridge stops - not the freezer just the fridge. Each time we have received excellent service but it has been difficult to empty the fridge each time and keep things cold in coolers
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love the look

Tennis56 8/30/2024

Bought this refrigerator when our 8 year old Lenore died. Love the extra space over the old one still with counter depth. Very quiet
Originally posted on lg.com

Yes, I recommend this product

5 Stars

works great

remodelj 8/30/2024

Ive never owned any LG products before and I was a little hesitant to purchase one. At Home Depot Marty Vaz was very helpful and explained everything I needed to know. I am so glad I bought it. This LG is in the 21st century along with me. Ive upgraded to a beautiful appliance. It was already programed for the freezer and refrigerator I didnt have to anything. The water was hooked up perfectly. No leeks.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Large

johnn123 8/29/2024

Large refrigerator with many shelves and bins. The air temperature is consistent from top to bottom.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Simple straightforward design.

Greg 55 8/29/2024

Outstanding design functional simple. Best performing ice maker weve ever had. Ill purchase only LG in the future
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features and performance

Wolverine81 8/28/2024

We have now had this product for 1.5 years and it is excellent. Really like the space this fridge has and ability to handle any size item we put in there. It has performed great keeping consistent temperature in both fridge and freezer. It is very quiet even the ice maker is fairly quiet. The filtration must work well as really minimal food smell is noticed when opening the doors. We had always had side by side before but so glad we got this model.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

16 years with LG would not change it

Ali Cantu 8/28/2024

I bought this same style 13 years ago I loved my fridge never a problem. Its was time for an upgrade I went back looking for the same style this model is upgrade to a couple of new features. If you like me basic staying away from all the digital features long lasting fridge this model is for you
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Good features

RetDet 8/28/2024

Purchased 2 weeks ago so far so good the only criticism is that at Least one of the shelves should slide back to accommodate a larger slightly higher container - sleek design - nice ice making system - App monitor system a plus.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Jim Freeh 8/28/2024

I bought this a little over a year ago wit working called for service but was not scheduled for week so I would be without for a week
Originally posted on lg.com

No, I do not recommend this product

1 Stars

You better hope you dont need to return it

Customer in Houston 8/27/2024

The reviews seem great. Just dont buy it from LG - Im begging you. Ive wasted so many hours on the phone with LG and their Delivery Carrier and it doesnt make a difference. I have a tale of two ordering processes: Ordering from LG: - I ordered a fridge on July 17th for delivery by LG on July 26th. - It finally attempted delivery almost 2 weeks LATE on August 6th. - Nevermind me not having a fridge in my new house for 2 weeks. Thats not my primary issue if you can believe it. - The issue came after I REJECTED the delivery which happened because the doors open wider than the fridge and it wouldnt fit in my space... no hidden hinges on this MAX model.. - The Delivery Carrier Hub Group Final Mile was great to work with and noted they would handle marking it as Rejected/Return Needed with LG. Great - It took 3 days for LG to register the Return to kickstart the process. Not terrible. - Unfortunately its now August 27th 21 days after I rejected the fridge and I still dont have my refund. Why you ask? Because LG requires the refrigerator to be returned to their warehouse not their Delivery Partners warehouse. You read that right. I never took possession of the fridge and LG knows its been sitting in their Partners warehouse for 21 days now. LG is supposed to collect returns from the Delivery Partners Return Bin once a week and process them for refunds. For some reason that isnt happening. Who is paying for that problem? The Customer. Why should I be LGs bank while they continue to mismanage their own internal inventory and return process? Its simply unacceptable. Instead I got to pay off that $2001.54 refrigerator and the replacement I ordered from Lowes because LG couldnt figure out how to refund my money in a timely fashion. Moral of the story - Dont buy from LG. Order from Lowes. I ordered a different fridge from Lowes on August 7th and they delivered and installed it THE NEXT DAY. Meanwhile Ive loaned LG my hard-earned money for 40 days now for a fridge I never took possession of.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great All Around Fridge

Kgubyte 8/27/2024

Had this for about 10 months and best fridge Ive had so far. No weird smells great ice and keeps the food cold and easy to reach.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

trod84 8/27/2024

The unit had a defective door sensor and had to be returned. I bought a different model.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Sleek and Sophisticated

LMC52A 8/26/2024

I bought the fridge one month ago and it is exactly what I wanted: capacious simple and sleek. The temperature is displayed on the inside. The shelves and drawers and smartly designed to separate items and organize Highly recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Terrible customer service

MKay10 8/26/2024

I bought this refrigerator in July of this year and it was the worst purchase I ever made. The freezer didnt work. Neither the store we purchased from or LG could provide a service call. I filled out information for a replacement but never heard back from anyone about delivery. Dont send texts or emails. LG will not respond. Getting to a live agent takes work and patience. After several more phone calls I was told that the model I bought was out of stock. I would not have known this if I hadnt called repeatedly. LG has now offered a refund which I have submitted the information for again. I am not holding my breath that the refund will come without more phone calls.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value